Contact Us
Last updated August 7, 2026
Macroh is an AI calorie and macro tracking app. Everything below reaches the same inbox, and we reply within 2 working days.
This is the address for all enquiries — billing, refunds, account access, bug reports, privacy requests and press.
What to include
A faster answer usually comes from a slightly longer first email. Where relevant, please include:
- Billing or refunds:the email address used at checkout and the Razorpay payment ID from your receipt. For App Store purchases, the Apple order ID from Apple’s emailed receipt.
- Premium not showing: the email you paid with and the email you signed into the app with. These differ more often than you would expect, particularly when signing in with Apple.
- A bug or a wrong result: your device and iOS version, and a screenshot if you have one.
Common questions
- Cancellation and Refunds — how to cancel and how refunds are handled.
- Shipping and Delivery — how Premium reaches your account after payment.
- Delete your account — remove your account and data.
- Privacy Policy and Terms of Service.
A note on health advice
We can help with the app, your account and your billing. We cannot give medical, nutritional or clinical advice. Macroh provides estimates as guidance, and those estimates carry a typical error of ±15–25% — please speak to a doctor or a registered dietician before making decisions about your health.