Support

We'd love to hear from you. Whether it's a bug, a feature request, a dish that Macroh got wrong, or a question about your subscription — email us at support@macroh.inand we'll reply within one working day.

Common questions

Why is the calorie count off for one of my dishes?

Calorie estimates have a typical error of ±15–25%. If you know the actual portion size, tap the dish on the result screen to adjust it — the totals will recompute live.

How do I cancel my subscription?

• iPhone: Settings → Apple ID → Subscriptions → Macroh → Cancel.
• Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Macroh → Cancel.
• Web (Razorpay): email support@macroh.inwith your account email and we'll cancel it for you.

How do I delete my account?

Open Macroh → Settings → Delete Account. The process is irreversible and takes effect within 7 working days. See our Delete Account page for the full process.

I can't sign in.

Make sure you're using the same Apple ID or Google account you originally signed up with. If you're still stuck, email support@macroh.in.

Is my data private?

Yes. We don't sell data and we don't retain meal photos after analysis. Full details in our Privacy Policy.